Before we joined TerryWhite Chemmart just over a year ago, vaccinations were not on our radar.
The pandemic obviously changed a lot of things, customers’ expectations included, and it made my business partner Gavin and myself start to envisage a future for our business that was more heavily focussed on health. That process led us to TerryWhite Chemmart.
TerryWhite Chemmart is undoubtedly the leader when it comes to vaccinations. Their commitment to training, one-on-one support and regular communication has given my team the confidence to deliver a service that currently makes us the 6th highest TWC COVID-19 vaccinating pharmacy in WA.
The workflow processes that TerryWhite Chemmart has provided streamlines everything from booking to dispense to AIR and has been an absolute game changer. This alone has allowed us to embrace this service and maximise the number of patients we can vaccinate each day as well as accommodate walk ins.
The marketing material and ease of booking through the TWC booking system has also seen many new patients come to our pharmacy, many of whom are making additional purchases in store and joining up to the TWC rewards program.
With the success of vaccinations, we are now looking to expand our service offering and really insert ourselves as health leaders in our community of Alexander Heights
Network Partner at TerryWhite Chemmart Alexander Heights in WA.